Health Professional - Patient Communication
Presents a conceptual framework of communication between professional and patient with four key components
PMID: 16200514 [PubMed - indexed for MEDLINE]
A conceptual framework for patient-professional communication: an application to the cancer context.
Psychooncology. 2005 Oct;14(10):801-9; discussion 810-1.
Communication skills training can be effective in improving communication with patients.
CINAHL —
Fellowes D. Wilkinson S. Moore P.
Communication skills training for health care professionals working with cancer patients, their families and/or carers.
Cochrane Database of Systematic Reviews. 2004;(2):
Educational program using theatre (the stage play Wit) to educate trainees in the humanistic aspects of end-of-life care
PsycINFO Database
Accession Number: 2004-13778-007.
Lorenz KA. Steckart MJ. Rosenfeld KE.
End-of-life education using the dramatic arts: The Wit Educational Initiative.
Academic Medicine. 79(5) 481-486, 2004, May.
Review of research on health care communication in chronic illness regarding patient-centred consultations and health outcomes.
PsycINFO Database
Accession Number: 2003-11156-001.
Michie S. Miles J. Weinman J.
Patient-centredness in chronic illness: What is it and does it matter?
Patient Education & Counseling. 51(3)197-206, 2003 Nov.
Simulated physician-patient scenario produces an acute stress response in the physician, when bad medical news is delivered.
Ovid MEDLINE
Unique Identifier: 14593853
Cohen L. Baile WF. Henninger E. Agarwal SK. Kudelka AP. Lenzi R. Sterner J. Marshall GD.
Physiological and psychological effects of delivering medical news using a simulated physician-patient scenario.
Journal of Behavioral Medicine. 26(5):459-71, 2003 Oct.
Making the link between physical and psychosocial problems.
CINAHL
Accession Number: 2002086747 Gask L. Usherwood T.
ABC of psychological medicine. The consultation.
British Medical Journal. 2002 Jun 29; 324(7353): 1567-9.
ProQuest Full Text
Psychosexual impact and communication between women and healthcare professionals about sexual issues. Qualitative study of 15 women with ovarian cancer.
PsycINFO Database
Accession Number: 2001-11918-003.
Stead ML. Fallowfield L. Brown JM. Selby P.
Communication about sexual problems and sexual concerns in ovarian cancer: Qualitative study.
British Medical Journal. 323(7317)836-837, 2001 Oct.
In breaking bad news nurses need to elicit an understanding of what is happening, and what is needed. Then respond to feelings and not the content
Ovid MEDLINE
Unique Identifier: 11475881
Radziewicz R. Baile WF.
Communication skills: breaking bad news in the clinical setting.
Oncology Nursing Forum. 28(6):951-3, 2001 Jul.
Learning about patients' preferences regarding delivery of bad news to help physicians refine how best to perform this challenging task. Sample of 315 cancer patients.
Ovid MEDLINE
Unique Identifier: 11283138
Parker PA. Baile WF. de Moor C. Lenzi R. Kudelka AP. Cohen L.
Breaking bad news about cancer: patients' preferences for communication.
Journal of Clinical Oncology. 19(7):2049-56, 2001 Apr 1.
Communication techniques to help break through barriers in physician-patient communication.
Ovid MEDLINE
Unique Identifier: 10780187
Levinson W.
Improving communication with patients.
Hospital Practice (Office Edition). 35(4):113-4, 117-20; discussion 120, 123, 2000 Apr 15.
Full text via ProQuest
Protocol helps the physician gather information from, convey medical information to, support and collaborate with the patient.
Ovid MEDLINE
Unique Identifier: 10964998
Baile WF. Buckman R. Lenzi R. Glober G. Beale EA. Kudelka AP.
SPIKES-A six-step protocol for delivering bad news: application to the patient with cancer.
Oncologist. 5(4):302-11, 2000
Full text via AlphaMed Press.
A collection of essays dealing with a range of topics such as depression, infertility, forgiveness, and spirituality.
Boehm FH
Doctors Cry Too: Essays from the Heart of a Physician
Hay House, 2003
ISBN: 1401901298
Importance of empathetic medical care from the perspective of a physician who became a patient.
Groopman J
Second Opinions
Viking Adult
ISBN: 067088801X
http://www.amazon.com/Second-Opinions-Jerome-Groopman/dp/067088801X
Experiences and needs of patients in health care delivery.
Gerteis M, Edgman-Levitan S., Daley J, Delbanco TL
Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care.
Jossey-Bass; 2002
ISBN: 1555425445
Communication resources.
End of Life/Palliative Education Resource Centre
Promoting effective communication with literacy focus. The site promotes three simple but important questions that patients should ask their providers in every health care interaction. Providers in turn can always encourage their patients to understand the answers to:
1. What is my main problem?
2. What do I need to do?
3. Why is it important for me to do this?
Partnership for Clear Health Communication
Cancer & Communication
Examines communication skills in providing support to cancer patients
PMID: 18087879 [PubMed - indexed for MEDLINE]
Providing psychological support for patients with cancer.
Nurs Stand.
2007 Nov 28-Dec 4;22(12):50-7; quiz 58.
Qualitative study of breast cancer patients indicated that both the medical and emotional needs of patients need to be addressed in their treatment
CINAHL AN: 2009693207 NLM Unique Identifier: 17917822.
Thomsen DK. Pedersen AF. Johansen MB. Jensen AB. Zachariae R.
Breast cancer patients' narratives about positive and negative communication experiences.
Acta Oncologica. 2007; 46(7): 900-8.
Review of literature pertaining to communication needs of cancer patients reveals unmet needs. Attention needs to be given to the patient’s psychosocial response to cancer.
PUBMED
Doctor-patient communication: principles and practices.
Can J Neurol Sci. 2002 Jun;29 Suppl 2:S23-9.
Keeping secrets about a serious diagnosis can have detrimental effects.
PsycINFO Database
Accession Number: 2004-19443-001.
Schnur JB.
The "don't ask, don't tell" experience of cancer.
PsycCRITIQUES. 49 (Suppl 9) 2004, [np].
Project exploring uses of theatrical performance in medical education: one show addresses AIDS and the other, ovarian cancer. This method can be helpful to increase awareness of the patient’s experience.
PsycINFO Database
Accession Number: 2003-08238-014.
Shapiro J. Hunt L.
All the world's a stage: The use of theatrical performance in medical education.
Medical Education. 37(10)922-927, 2003 Oct.
Study suggests that a substantial proportion of the lay public does not understand phrases often used in cancer consultations and that knowledge of basic anatomy cannot be assumed.
Ovid MEDLINE
Unique Identifier: 12923796
Chapman K. Abraham C. Jenkins V. Fallowfield L.
Lay understanding of terms used in cancer consultations.
Psycho-Oncology. 12(6):557-66, 2003 Sep.
Challenges for the physician in communication along significant points on the patient’s illness trajectory.
Ovid MEDLINE
Unique Identifier: 15890639
Back AL. Arnold RM. Baile WF. Tulsky JA. Fryer-Edwards K.
Approaching difficult communication tasks in oncology.
Ca: a Cancer Journal for Clinicians. 55(3):164-77, 2005 May-Jun.
Psychosexual impact and communication between women and healthcare professionals about sexual issues. Qualitative study of 15 women with ovarian cancer.
PsycINFO Database
Accession Number: 2001-11918-003.
Stead ML. Fallowfield L. Brown JM. Selby P.
Communication about sexual problems and sexual concerns in ovarian cancer: Qualitative study.
British Medical Journal. 323(7317)836-837, 2001 Oct.
Written by a doctor and cancer survivor.
Harpham WS
Happiness in a Storm: Facing Illness and Embracing Life as a Healthy Survivor
W. W. Norton, 2005
ISBN: 0393060802
Challenges In Communication
Examines communication difficulties regarding fertility issues in newly diagnosed cancer patients
CINAHL
AN: 2009863740 NLM Unique Identifier: 18023955.
Quinn GP. Vadaparampil ST. Bell-Ellison BA. Gwede CK. Albrecht TL.
Patient-physician communication barriers regarding fertility preservation among newly diagnosed cancer patients.
Social Science & Medicine. 2008 Feb; 66(3): 784-9.
Tools for recognizing and resolving communication breakdown.
CINAHL - Cumulative Index to Nursing & Allied Health Literature
AN: 2009798304 NLM Unique Identifier: 18323141.
Kowalski K.
Tough questions: recognize and resolve communication breakdown.
Journal of Continuing Education in Nursing.
2008 Feb; 39(2): 57.
Differences in coping styles among British cancer patients according to their ethnicity.
Ovid MEDLINE
Unique Identifier: 15812548
Roy R. Symonds RP. Kumar DM. Ibrahim K. Mitchell A. Fallowfield L.
The use of denial in an ethnically diverse British cancer population: a cross-sectional study.
British Journal of Cancer. 92(8):1393-7, 2005 Apr 25.
Immigrant women are more familiar with informal means of obtaining health information (social networks, mass media and written materials) in their mother tongue.
PsycINFO Database
Accession Number: 2005-00818-002.
Ahmad F. Shik A. Vanza R. Cheung A. George U. Stewart D E.
Popular Health Promotion Strategies Among Chinese and East Indian Immigrant Women
Women & Health. 40(1) 2004,21-40.
Demographic variables, medical variables, and social support affect patients' quality of life and psychological adjustment. It is important to assess patients' level of social support in order to help identify patients at risk for distress.
Ovid MEDLINE
Unique Identifier: 12619150
Parker PA. Baile WF. de Moor C. Cohen L.
Psychosocial and demographic predictors of quality of life in a large sample of cancer patients.
Psycho-Oncology. 12(2):183-93, 2003 Mar.
Culture and communication. Based on a true story, this book illustrates the importance of culturally appropriate communication and understanding of ethnic beliefs and values.
Fadiman A.
The Spirit Catches You and You Fall Down: A Hmong Child, her American Doctors, and the Collision of Two Cultures.
Farrar, Straus and Giroux,1997.
ISBN: 0374525641
Presents a conceptual framework of communication between professional and patient with four key components
PMID: 16200514 [PubMed - indexed for MEDLINE]
A conceptual framework for patient-professional communication: an application to the cancer context.
Psychooncology. 2005 Oct;14(10):801-9; discussion 810-1.
Examines communication skills in providing support to cancer patients
PMID: 18087879 [PubMed - indexed for MEDLINE]
Providing psychological support for patients with cancer.
Nurs Stand.
2007 Nov 28-Dec 4;22(12):50-7; quiz 58.
Examines communication difficulties regarding fertility issues in newly diagnosed cancer patients
CINAHL
AN: 2009863740 NLM Unique Identifier: 18023955.
Quinn GP. Vadaparampil ST. Bell-Ellison BA. Gwede CK. Albrecht TL.
Patient-physician communication barriers regarding fertility preservation among newly diagnosed cancer patients.
Social Science & Medicine. 2008 Feb; 66(3): 784-9.
Tools for recognizing and resolving communication breakdown.
CINAHL - Cumulative Index to Nursing & Allied Health Literature
AN: 2009798304 NLM Unique Identifier: 18323141.
Kowalski K.
Tough questions: recognize and resolve communication breakdown.
Journal of Continuing Education in Nursing.
2008 Feb; 39(2): 57.
Qualitative study of breast cancer patients indicated that both the medical and emotional needs of patients need to be addressed in their treatment
CINAHL AN: 2009693207 NLM Unique Identifier: 17917822.
Thomsen DK. Pedersen AF. Johansen MB. Jensen AB. Zachariae R.
Breast cancer patients' narratives about positive and negative communication experiences.
Acta Oncologica. 2007; 46(7): 900-8.
Communication skills training can be effective in improving communication with patients.
CINAHL —
Fellowes D. Wilkinson S. Moore P.
Communication skills training for health care professionals working with cancer patients, their families and/or carers.
Cochrane Database of Systematic Reviews. 2004;(2):
Educational program using theatre (the stage play Wit) to educate trainees in the humanistic aspects of end-of-life care
PsycINFO Database
Accession Number: 2004-13778-007.
Lorenz KA. Steckart MJ. Rosenfeld KE.
End-of-life education using the dramatic arts: The Wit Educational Initiative.
Academic Medicine. 79(5) 481-486, 2004, May.
Review of literature pertaining to communication needs of cancer patients reveals unmet needs. Attention needs to be given to the patient’s psychosocial response to cancer.
PUBMED
Doctor-patient communication: principles and practices.
Can J Neurol Sci. 2002 Jun;29 Suppl 2:S23-9.
Differences in coping styles among British cancer patients according to their ethnicity.
Ovid MEDLINE
Unique Identifier: 15812548
Roy R. Symonds RP. Kumar DM. Ibrahim K. Mitchell A. Fallowfield L.
The use of denial in an ethnically diverse British cancer population: a cross-sectional study.
British Journal of Cancer. 92(8):1393-7, 2005 Apr 25.
Immigrant women are more familiar with informal means of obtaining health information (social networks, mass media and written materials) in their mother tongue.
PsycINFO Database
Accession Number: 2005-00818-002.
Ahmad F. Shik A. Vanza R. Cheung A. George U. Stewart D E.
Popular Health Promotion Strategies Among Chinese and East Indian Immigrant Women
Women & Health. 40(1) 2004,21-40.
Keeping secrets about a serious diagnosis can have detrimental effects.
PsycINFO Database
Accession Number: 2004-19443-001.
Schnur JB.
The "don't ask, don't tell" experience of cancer.
PsycCRITIQUES. 49 (Suppl 9) 2004, [np].
Review of research on health care communication in chronic illness regarding patient-centred consultations and health outcomes.
PsycINFO Database
Accession Number: 2003-11156-001.
Michie S. Miles J. Weinman J.
Patient-centredness in chronic illness: What is it and does it matter?
Patient Education & Counseling. 51(3)197-206, 2003 Nov.
Simulated physician-patient scenario produces an acute stress response in the physician, when bad medical news is delivered.
Ovid MEDLINE
Unique Identifier: 14593853
Cohen L. Baile WF. Henninger E. Agarwal SK. Kudelka AP. Lenzi R. Sterner J. Marshall GD.
Physiological and psychological effects of delivering medical news using a simulated physician-patient scenario.
Journal of Behavioral Medicine. 26(5):459-71, 2003 Oct.
Project exploring uses of theatrical performance in medical education: one show addresses AIDS and the other, ovarian cancer. This method can be helpful to increase awareness of the patient’s experience.
PsycINFO Database
Accession Number: 2003-08238-014.
Shapiro J. Hunt L.
All the world's a stage: The use of theatrical performance in medical education.
Medical Education. 37(10)922-927, 2003 Oct.
Demographic variables, medical variables, and social support affect patients' quality of life and psychological adjustment. It is important to assess patients' level of social support in order to help identify patients at risk for distress.
Ovid MEDLINE
Unique Identifier: 12619150
Parker PA. Baile WF. de Moor C. Cohen L.
Psychosocial and demographic predictors of quality of life in a large sample of cancer patients.
Psycho-Oncology. 12(2):183-93, 2003 Mar.
Culture and communication. Based on a true story, this book illustrates the importance of culturally appropriate communication and understanding of ethnic beliefs and values.
Fadiman A.
The Spirit Catches You and You Fall Down: A Hmong Child, her American Doctors, and the Collision of Two Cultures.
Farrar, Straus and Giroux,1997.
ISBN: 0374525641
Study suggests that a substantial proportion of the lay public does not understand phrases often used in cancer consultations and that knowledge of basic anatomy cannot be assumed.
Ovid MEDLINE
Unique Identifier: 12923796
Chapman K. Abraham C. Jenkins V. Fallowfield L.
Lay understanding of terms used in cancer consultations.
Psycho-Oncology. 12(6):557-66, 2003 Sep.
Making the link between physical and psychosocial problems.
CINAHL
Accession Number: 2002086747 Gask L. Usherwood T.
ABC of psychological medicine. The consultation.
British Medical Journal. 2002 Jun 29; 324(7353): 1567-9.
ProQuest Full Text
Psychosexual impact and communication between women and healthcare professionals about sexual issues. Qualitative study of 15 women with ovarian cancer.
PsycINFO Database
Accession Number: 2001-11918-003.
Stead ML. Fallowfield L. Brown JM. Selby P.
Communication about sexual problems and sexual concerns in ovarian cancer: Qualitative study.
British Medical Journal. 323(7317)836-837, 2001 Oct.
Challenges for the physician in communication along significant points on the patient’s illness trajectory.
Ovid MEDLINE
Unique Identifier: 15890639
Back AL. Arnold RM. Baile WF. Tulsky JA. Fryer-Edwards K.
Approaching difficult communication tasks in oncology.
Ca: a Cancer Journal for Clinicians. 55(3):164-77, 2005 May-Jun.
Psychosexual impact and communication between women and healthcare professionals about sexual issues. Qualitative study of 15 women with ovarian cancer.
PsycINFO Database
Accession Number: 2001-11918-003.
Stead ML. Fallowfield L. Brown JM. Selby P.
Communication about sexual problems and sexual concerns in ovarian cancer: Qualitative study.
British Medical Journal. 323(7317)836-837, 2001 Oct.
In breaking bad news nurses need to elicit an understanding of what is happening, and what is needed. Then respond to feelings and not the content
Ovid MEDLINE
Unique Identifier: 11475881
Radziewicz R. Baile WF.
Communication skills: breaking bad news in the clinical setting.
Oncology Nursing Forum. 28(6):951-3, 2001 Jul.
Learning about patients' preferences regarding delivery of bad news to help physicians refine how best to perform this challenging task. Sample of 315 cancer patients.
Ovid MEDLINE
Unique Identifier: 11283138
Parker PA. Baile WF. de Moor C. Lenzi R. Kudelka AP. Cohen L.
Breaking bad news about cancer: patients' preferences for communication.
Journal of Clinical Oncology. 19(7):2049-56, 2001 Apr 1.
Written by a doctor and cancer survivor.
Harpham WS
Happiness in a Storm: Facing Illness and Embracing Life as a Healthy Survivor
W. W. Norton, 2005
ISBN: 0393060802
Communication techniques to help break through barriers in physician-patient communication.
Ovid MEDLINE
Unique Identifier: 10780187
Levinson W.
Improving communication with patients.
Hospital Practice (Office Edition). 35(4):113-4, 117-20; discussion 120, 123, 2000 Apr 15.
Full text via ProQuest
Protocol helps the physician gather information from, convey medical information to, support and collaborate with the patient.
Ovid MEDLINE
Unique Identifier: 10964998
Baile WF. Buckman R. Lenzi R. Glober G. Beale EA. Kudelka AP.
SPIKES-A six-step protocol for delivering bad news: application to the patient with cancer.
Oncologist. 5(4):302-11, 2000
Full text via AlphaMed Press.
A collection of essays dealing with a range of topics such as depression, infertility, forgiveness, and spirituality.
Boehm FH
Doctors Cry Too: Essays from the Heart of a Physician
Hay House, 2003
ISBN: 1401901298
Importance of empathetic medical care from the perspective of a physician who became a patient.
Groopman J
Second Opinions
Viking Adult
ISBN: 067088801X
http://www.amazon.com/Second-Opinions-Jerome-Groopman/dp/067088801X
Experiences and needs of patients in health care delivery.
Gerteis M, Edgman-Levitan S., Daley J, Delbanco TL
Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care.
Jossey-Bass; 2002
ISBN: 1555425445
Communication resources.
End of Life/Palliative Education Resource Centre
Promoting effective communication with literacy focus. The site promotes three simple but important questions that patients should ask their providers in every health care interaction. Providers in turn can always encourage their patients to understand the answers to:
1. What is my main problem?
2. What do I need to do?
3. Why is it important for me to do this?
Partnership for Clear Health Communication