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I-Introduction
Ovarian Cancer Canada (OCC) is committed to protecting your privacy and the confidentiality of your personal information in accordance with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.
This Privacy Policy describes what information we may collect about you; how we use your information; how we protect it; and what choices you have on how the information is used.
Definitions
This is information about an identifiable individual that is recorded in any form, but does not include the name, title, business address or telephone number of an employee of an organization.
Individual appointed to ensure the efficient implementation and administration of privacy legislation. The officer coordinates organization’s response to requests made under the legislation.
Information contained in any form and includes documents, maps, drawings, photographs, videos, letters, vouchers, papers and any other information that is written, photographed, scanned, recorded or stored in any manner, but does not include software or any mechanism that produces records.
The types of personal information collected can include: names, addresses, phone and/or fax numbers, e-mail addresses, photographs, videos and credit card information. Information is collected through programs and events registration as well as at the time you offer a donation, request information materials or volunteer with us.
II.General Privacy Policy
OCC has implemented technology and security policies to protect the personal data it has under its control from unauthorized access, improper use, alteration, unlawful or accidental destruction and loss. It also protects your information by requiring that all its employees and others who have access to, or are associated with the processing of your data respect your confidentiality.
1 - Accountability
OCC is responsible for all personal information under its control, including personal information disclosed to third parties for processing. OCC uses contractual means to protect personal information that has been transferred to service providers for processing, such as: data entry.
2 - Why we need your information
OCC collects no personal information about you unless you choose to provide that information. By giving us your name, address, e-mail etc., you give us permission to contact you, using the contact information you provided.
If you prefer that OCC does not contact you in the future, an “OPT OUT” selection is always available on all the forms used to collect the personal information you chose to provide for a particular reason only.
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How We Use the Information
We may use the personal information that you provide as follows:
- To correspond with you
- To track statistics that help us improve our programs and service
- To inform you of issues, events or special offers which may be of interest to you
Health/medical related information
OCC does not request, require or collect your health/medical information, other than when you provide it as part of a story you submit. The stories we receive are shared in OCC publications, websites or other venues. Therefore ensure you are comfortable to have the information you send us shared with the world.
Further if you disclose that you are an ovarian cancer survivor you will be listed as such in OCC database.
For any other situations, your medical information will only be collected and used with your expressed permission.
Special Event Registration Information
OCC routinely offers information sessions, events and activities for which individuals are invited to register.
- The information collected on registration forms for these events is used to produce badges and to contact the individuals with specific details about the event (e.g. location, timing, background papers, etc.).
- It is also used to produce a registrants' list, which could be distributed among staff members and supporting volunteers.
Payment Data Collected
OCC does not have access to your credit card information when your transaction is processed on line. All credit card information collected is encrypted and directly processed by our payment partners for use in payment approval. OCC's payment partners are IATS Ticketmaster Canada and occasionally Moneris Solutions.
The only time OCC collects your credit card information is when you provide it to us by phone or through written sources. In such a circumstance, OCC only retains your credit card information for as long as legally required for auditing purposes, and then destroys it in a timely and secure manner.
3 - Obtaining consent
Generally, we will seek consent to use/disclose personal information when collecting it. Occasionally though, we may seek consent to use/disclose personal information after it has been collected, but before it is used or for a new purpose.
In determining the appropriate form of consent, OCC will take into account the sensitivity of the personal information and people’s reasonable expectation in relation to the purposes for use/disclosure of the information.
An individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
4 - Limiting collection of personal information
OCC will only collect personal information by fair and lawful means that is necessary for the purposes identified by OCC. The personal information is collected primarily from individuals directly.
OCC seeks to respect and honour your privacy and communication preferences. For instance, if you indicate that you do not wish to receive certain publications, participate in surveys or receive information about new or specific programs, your preference will be noted and you will no longer receive correspondence from us on these issues.
Children
We are committed to protecting the privacy of children. We do not collect personally identifiable information from any person we actually know is a child under the age of 15.
5 - Limiting use, disclosure and retention of personal information
OCC will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual, or as required or authorized by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.
6 – Keeping personal information accurate
OCC makes every reasonable effort to ensure the accuracy and currency of your personal information so that we might fulfill the purposes for which it was collected. Please advise us promptly of any changes in your personal information so that we can continue to meet your needs.
7 – Safeguarding personal information
OCC will protect personal information against loss or theft as well as unauthorized access, disclosure, copying, use or modification, regardless of the format in which the information is held, using the most updated available electronic security safeguards.
All OCC employees and volunteers are bounded by a confidentiality agreement to safeguard any personal information they might access in the course of their OCC work.
OCC will protect personal information transferred to third parties service providers through contractual measures or other arrangements stipulating the confidentiality of the information, restricting the purposes for which the information is to be used and prohibiting its disclosure to others, except upon direction from OCC in accordance with this Privacy Policy.
8 – Being open about policies and procedures
Upon request individuals are able to acquire information about our policies and procedures, promptly, in a format that is easily understood and at no cost.
9 - Providing access to personal information
Upon written request, and subject to the exemptions stipulated by law, OCC will inform individuals of the existence, use and disclosure of their personal information and provide access to that information. An individual will be able to challenge the accuracy and completeness of the information and have it amended where inaccuracies exist. In certain situations, OCC may not be able to provide access to all of the personal information that it holds about an individual. These situations shall be limited to those required or stipulated by law.
When an individual successfully challenges the accuracy or completeness of personal information, OCC will correct, delete or add information as required. When appropriate, the amended information will be transmitted to any third parties having access to the information in question.
10 - Challenging compliance
An individual will be able to address a challenge concerning compliance by OCC with this Policy to the OCC Privacy Officer at concerns@ovariancanada.org. OCC has implemented internal procedures to receive and respond to complaints or inquiries about its policies and procedures relating to the handling of personal information.
OCC will investigate all complaints. If a complaint is found to be justified, it will take appropriate measures, including amending its policies and procedures if necessary.
To update your personal information please call 1.877.413-7970
III.Website Privacy Policy
Ovarian Cancer Canada (OCC) is committed to protecting your privacy and the confidentiality of your personal information in accordance with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.
By using this website or any other OCC site or interactive banner ads, you signify you adhere to the Terms & Conditions posted on the Site and you accept its Privacy Policy.
By asking us to provide you with information or promotional materials, you agree that you may receive communications from OCC via email.
1 - Website usage/information collection
OCC only collects information on an aggregate basis to generate statistics and measure site activity to improve the usefulness of the site to visitors and ensure an optimal web experience for them.
While OCC may track the pages visitors may look at during a visit to its sites, it does not associate this information with any individual’s personal information and it does not collect any other personal identifiable information without your knowledge and permission.
OCC’s websites are not designed to receive input of personal medical/health information unless you include your medical information in a story you submit. Stories are meant to be shared, therefore make sure you only include the personal information you are comfortable disclosing to the public at large.
If you inform OCC that you are a survivor, you will be listed as such in OCC database.
In the case of donations, personal information is collected to facilitate the recording of your gift. Our on-line donation processing is secure. The security certificate may be viewed by clicking on the security log on the bottom of each secure page.
If you have made a donation, you may also hear from us about other OCC programs and services that may interest and benefit you.
If you do not wish to hear about other OCC programs, services or opportunities chose the “OPT OUT” selection always available or alternatively call us at 1.877.413-7970 or email OCC Privacy Officer, at concerns@ovariancanada.org.
2 - Information Sharing
OCC does not sell any personal information collected. It might share personal information with third parties on a completely confidential basis to enable a third party to perform certain tasks, such as maintaining a database or send email alerts and/or newsletters, on its behalf. These third party providers are committed to protecting the privacy of OCC users, and will not utilize such information for any other purpose but to provide the services which they were contracted for.
OCC will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government agency, or as permitted by law.
3 - Register for E-news
OCC maintains an email list for individuals who are interested in receiving updates about ovarian cancer and updates to the site. Visitors are free to discontinue this service at any time by contacting us.
4 - Send this page to a friend / Send an E-postcard
When visiting our websites you may choose to "Send this page to a friend" or to send an "E-postcard" to a friend. When you do this, we do not collect your name or email address, or the name or email address of your friend.
5 - Submitting Stories to the site
OCC might need to change or alter your story for the purposes of clarity and length or might need to delete references to specific individuals. This will only be done with your expressed permission.
OCC reserves the right not to publish all stories that are submitted to the site. The stories may be reprinted in other publications of OCC. Every quarter, the stories are removed from the main site but are permanently accessible. If you want to withdraw your story from the site, please contact us.
6 - Confidentiality / Security
OCC websites have security measures in place to protect the loss, misuse and alteration of the information under our control.
7 - Opting out of email lists
People who subscribe to email lists via the website will receive periodic updates from OCC by email. You may “opt out” of receiving future information via email by using the “unsubscribe” procedure specified on the email message.
8 - Links
OCC’s websites may contain links to other websites. OCC is not responsible for the privacy practices of those other websites nor do we endorse the materials presented on websites that are not owned and operated by OCC. We encourage visitors to review each such site's privacy policy before disclosing any personally identifiable information.
9 - Updating of Privacy Policy
You have the right to access your personal information in our files and to update or remove that information as necessary, subject to any legal restrictions. If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact OCC at 1.877.413-7970
If you have any questions, concerns or complaints about OCC's Privacy Policy please contact OCC Privacy Officer at concerns@ovariancanada.org.
IV.Website - Terms & Conditions
1 - Copyright and Permitted Use of OCC Materials/Content
OCC site(s) are owned by OCC. They have been created to be informative. Accordingly, we will permit you to download or photocopy material displayed for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.
Any images, graphics, multimedia or content is copyrighted by OCC and may only be used in the manner provided for in these Terms and Conditions. In addition, the site contains names, logos, trademarks, service marks and other intellectual property, which are the property of OCC and may not be used for any purpose without the express written consent of OCC.
2 - No License
Except as expressly provided, nothing contained in these terms and conditions or anywhere on OCC websites shall be construed as conferring any license under any intellectual property rights of OCC or any third party.
3 - Usage
To ensure OCC websites are used responsibly, the following Code of Conduct and Public Commitments are in effect. A violation of these guidelines will result in your prohibition to use OCC sites. While using OCC websites, you may not:
A. upload, post, email, transmit or otherwise distribute any data, text, information, messages, software, music, sound, photographs, graphics, video messages or other material:
- constituting or encouraging conduct that would intentionally or unintentionally violate any applicable law or give rise to civil liability, or otherwise use OCC website in a manner which is contrary to law
- that is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful or racially, ethically or otherwise objectionable
- that you do not have a right to transmit under any law or under any other arrangement, contractual or otherwise
- that is protected by patent, trademark, trade secret, copyright or other similar intellectual property right of any person without obtaining the permission of the holder of such intellectual property right, or
- that contains any virus, cancelbot, Trojan horse, worm or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment
B. upload, post, email, transmit or otherwise distribute any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation except where specifically permitted on OCC websites
C. impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity, or
D. collect or store personal data about other users of OCC websites.
4 - Links to OCC websites
While using OCC websites you will likely access third party websites through links contained on its sites. Such third party websites are not under the control of OCC and OCC is not responsible for the availability of such sites or their contents. Any links provided on OCC websites are provided for your interest or convenience only and do not represent or imply any endorsement by OCC of any such linked site. You acknowledge that the use of such third party websites is governed by the terms and conditions of use applicable to any such site.
OCC SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR THE ACCURACY, CONTENT, TIMELINESS, COMPLETENESS, LEGALITY, RELIABILITY, QUALITY, SUITABILITY OR DECENCY OF ANY INFORMATION, ADVICE, CONTENT, SERVICE, PRODUCT OR MERCHANDISE CONTAINED IN WEBSITES LINKED TO OCC.
Third Party Services limited to purchase terms, payment terms, warranties, guarantees, maintenance and delivery, are solely between you and Seller. You will not consider OCC as a party to such transactions, whether or not we may have received some form of revenue or other remuneration in connection with the transaction or be liable for any costs or damages arising out of, either directly or indirectly, for you or any other person involved or related to the transaction.
5 - General Disclaimer of Representations and Warranties
OCC websites are a service to users seeking information or support related to ovarian cancer.
Neither OCC websites nor any of its officers, directors, shareholders, employees, affiliates, volunteers, third-party content providers, sponsors, licensors, or the like, makes any representation or warranty or condition, either express or implied, to you (a) that OCC websites will be uninterrupted or error-free, (b) that OCC or the server that makes OCC websites available are free of viruses or other harmful components, (c) as to the accuracy, reliability or completeness of results that may be obtained from the use of OCC or (d) as to the accuracy, content, timeliness, completeness, legality, reliability, quality or suitability of any information, content, service, product or merchandise provided through OCC websites.
OCC WEBSITES MAKE AND YOU RECEIVE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WITH RESPECT TO OCC WEBSITES, ITS CONTENT, ITS MERCHANDISE, ITS SERVICES, ANY DOCUMENTS, INFORMATION, ITEMS OR MATERIALS PROVIDED BY OCC WEBSITES IN CONNECTION WITH THE USE OF OCC WEBSITES, ANY GOODS OR SERVICES RECEIVED THROUGH OR ADVERTISED ON OCC OR RECEIVED THROUGH ANY LINKS PROVIDED ON OCC WEBSITES, ANY INFORMATION RECEIVED THROUGH OCC OR ANY LINKS PROVIDED ON OCC WEBSITES, INCLUDING WITHOUT LIMITATION NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY RIGHTS OR OTHERWISE.
No written information posted on OCC websites or its affiliates, or any of its officers, directors, employees, volunteers, providers, merchants, sponsors, licensers, or the like, will create a representation, a warranty or condition.
Some jurisdictions do not allow the exclusion or disclaimer of certain warranties. In such jurisdictions, any or all of the above exclusion may not apply to you.
6 - Disclaimer Regarding Professional Information
OCC may make available certain professional information provided by third parties including disease, research and disease management related information. Before you use any such professional information made available through OCC or through any link on OCC websites, please re-read the above section entitled "General Disclaimer of Representations and Warranties" and the section below entitled "Limitation of Liability" as those provisions apply to any professional information made available to you.
Neither OCC websites nor any of its officers, directors, employees, volunteers, sponsors, licensors, or the like is qualified to provide information or advice in any of these or similar professional fields and does not make any representation or warranty or condition, either express or implied, to you regarding the content, accuracy, completeness, legality, reliability, quality or suitability of any such professional information. OCC recommends that you seek advice from a qualified professional with respect to any issues or questions that you may have related to medical advances or related information posted on OCC websites.
7 - Disclaimer Regarding Downloading
OCC may make available for downloading certain software, PDFs, PowerPoints, videos, files, and computer programs provided by third parties. Neither OCC nor any of its officers, directors, shareholders, employees, affiliates, volunteers, sponsors, licensors, or the like makes any representation or warranty or condition, either express or implied, to you regarding such software. OCC cannot guarantee that any such software will meet your needs, standards or desired specifications or that such software will be free from viruses or errors. Before downloading any such software or computer programs, please re-read the above section entitled "General Disclaimer of Representations and Warranties" and the section below entitled "Limitation of Liability". Use of such software is subject to the terms and conditions of any end user license agreement that accompanies such software and by using such software you agree to be bound by the terms and conditions of such license.
YOU AGREE THAT ANY SOFTWARE, COMPUTER PROGRAMS, INFORMATION, PHOTOGRAPHS, MUSIC, VIDEO, AUDIO, POWEPOINTS, CHARTS, GRAPHS, DATA, OR OTHER MATERIALS OBTAINED ON OR THROUGH OCC IS DONE AT YOUR OWN RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR OTHER DAMAGES THAT MAY RESULT FROM THE DOWNLOAD OF SUCH MATERIALS.
8 - Limitation of Liability
UNDER NO CIRCUMSTANCES WILL OCC OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AFFILIATES, VOLUNTEERS, SPONSORS, LICENSORS, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING OCC WEBSITES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT OR ARISE FROM (A) THE USE OF AND RELIANCE ON OCC WEBSITES, (B) THE INABILITY TO USE OCC WEBSITES, (C) MISTAKES, OMISSIONS, INTERRUPTIONS, SUSPENSION, TERMINATION, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WITH RESPECT TO OCC WEBSITES, INCLUDING WITHOUT LIMITATION THOSE THAT RESULT FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OCC WEBSITES RECORDS, PROGRAMS, OR SERVICES, (D) MERCHANDISE, PRODUCTS, OR SERVICES RECEIVED THROUGH OR ADVERTISED ON OCC WEBSITES OR ADVERTISED ON ANY LINKS PROVIDED ON OCC WEBSITES, (E) INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON OCC WEBSITES AND INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON ANY LINKS PROVIDED ON OCC AND (F) ANY INFORMATION, DATA, TEXT, MESSAGES AND OTHER MATERIALS THAT YOU EMAIL, POST, UPLOAD, REPRODUCE, TRANSMIT OR OTHERWISE DISTRIBUTE USING OCC WEBSITES.
As some jurisdictions do not allow the restriction, exclusion or limitation of liability, in such jurisdictions liability is limited to the fullest extent permitted by law.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF OCC WEBISTES OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE REMEDY IS TO DISCONTINUE USING OCC WEBSITES.
9 - Indemnification and Release
You agree to defend, indemnify and hold harmless OCC, its officers, directors, shareholders and employees from any and all claims, liabilities, damages, costs and expenses, including reasonable legal fees, arising from (a) your use of OCC website or the internet, (b) the uploading, posting, emailing, reproducing, transmitting or otherwise distributing of any information, data, text, software, music, sound, photographs, graphics, video messages or other materials by you or any users of any account that you may have with OCC, or (c) the breach of any of these terms and conditions by you or any users of any account that you may have with OCC.
10 - Miscellaneous
These terms and conditions and any and all documents specifically referenced herein, including our content agreement, constitute the entire agreement between you and OCC with respect to the subject matter hereof. No failure on the part of OCC to exercise and no delay in exercising any right under these terms and conditions shall operate as a waiver of such right.
If any provision contained in these terms and conditions is determined by a court of competent jurisdiction to be illegal, invalid or otherwise unenforceable, that provision shall be severed from these terms and conditions and the remaining provisions shall continue in full force and effect.